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Help Through Crisis

What is Help Through Crisis?

Help Through Crisis is a National Lottery Community Fund funded service providing support to people facing hardship and crisis, with the aim of helping them to overcome immediate difficulties, and be ready for future opportunities and challenges.

The project draws on the strengths and personal experiences of people who have faced hardship and creates an effective partnership of organisations working together to resolve immediate crisis and help them to build long-term resilience.

Help Through Crisis is delivered throughout Stockton on Tees by charity Actes and its partners. Stockton and District Advice and Information Service (SDAIS) provide welfare advice and support including managing finances, housing, employment, health and social care; Actes offers life-coaching to understand people’s underlying issues and barriers with the goal of moving into training and employment; Bridges provides support to those affected by substance misuse; and Billingham Food Bank proves emergency food and support.

Who can it help?

Help Through Crisis helps people in Stockton on Tees who have experienced hardship and crisis, to improve their circumstances and plan for the future by accessing support that they will shape themselves.

You can receive support from the project if you are accessing the following agencies: Food Banks, Local Authority services including Homelessness/Social Services/Welfare Assistance, the Mental Health Crisis Team, and Bridges (Substance Misuse).  

What types of support are available?

The project provides focused advice and advocacy including holistic welfare advice by trained Citizens Advice Bureau staff, ongoing advice and advocacy by named and trained individuals, and ongoing support and help making tailored individual action plans.

How do I get in touch with Help Through Crisis?

If you would like to find out how Help Through Crisis can help you, speak to your representative at a food bank you access, Stockton Borough Council, the Mental Health Crisis Team, or Bridges. If you are a representative from one of these organisations you can contact Help Through Crisis on 01642 856030.